306-1110 Hamilton St.
Vancouver, BC
V6B 2S2
Phone: 604 642 6464
Privacy Policy
Information Collection & Use

Registration
The only information collected from users of our web site is the information volunteered in our "Stress Survey." We use this information to contact you about health problems you may be experiencing which could be caused by stress.

When you submit your email address, we will also send you our monthly newsletter, either as a PDF email attachment or as a link to a PDF in an email.

Dr. Edwin Lau Chiropractic is the sole owner of the information collected on www.edwinlauchiropractic.com.

Application Forms
If you apply to become a new patient on our site, we require that you provide certain personally identifiable information, including your name, address, phone number, credit card number [and Social Insurance Number]. This information is necessary to process your application and to contact you.

Uses of Information
Information voluntarily submitted to us through www.edwinlauchropractic.com is sent via email and is stored on our local computers.

Communications from the Site

Special Offers and Updates
We will occasionally send you newsletters if you voluntarily provide us with your email address.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. [You may opt-out of these communications. Please see "Choice and Opt-out."]

Customer Service
We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure
Aggregate Information (non-personally identifiable) We do not link aggregate user data with personally identifiable information.

Personally identifiable information: We DO NOT Share Personally Identifiable Information with Third Parties

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Choice/Opt-out
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by emailing us at info@edwinlauchiropractic.com, or you may contact us at (604) 642-6464 or 306-1110 Hamilton St., Vancouver, BC V6B 2S2

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.